Returns & Exchanges

At SoLBeautyAndCare, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Your satisfaction is our priority, and we strive to make the return process as seamless as the rest of your shopping experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized courier location and keep your tracking number to monitor the status of your refund or exchange.