Frequently Asked Questions
Everything you need to know about your SoLBeautyAndCare experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process.
How do I determine my correct size?
Each product page features a detailed Size Guide link. We recommend measuring yourself and comparing your results to our specific garment measurements for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.
Are your materials sustainably sourced?
At SoLBeautyAndCare, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled fabrics, and we are working toward 100% by 2025.